As a small or mid-sized business owner, managing HR, payroll, and compliance can feel like a full-time job. That’s why many companies turn to HR outsourcing—to reduce administrative burden, improve compliance, and free up time for growth. But not all outsourcing models are created equal.
Two of the most common solutions are the Administrative Services Organization (ASO) and the Professional Employer Organization (PEO). Each offers a distinct approach to HR support, and choosing the right one can significantly impact your operations, costs, and control.
In this guide, we’ll walk you through the key differences between ASOs and PEOs—their features, pros and cons, use cases, pricing models, and more—so you can make the best decision for your business.
TL;DR: ASO vs PEO at a Glance
- ASO: You stay the legal employer. Lower cost. More flexibility.
- PEO: Co-employment. More bundled services. Less control.
- Best for: ASOs work best for growing companies that want tailored support. PEOs may be right for those needing full-service HR out of the box.
Table of Contents
- What is an ASO?
- What is a PEO?
- ASO vs PEO Comparison Table
- Pros and Cons
- Industry Use Cases
- Compliance and Risk
- Cost Comparison
- Frequently Asked Questions
- Client Success Stories
- Why Choose Soteria HR
What is an ASO?
An Administrative Services Organization (ASO) is a service provider that helps businesses manage HR, payroll, benefits, and compliance—without entering into a co-employment arrangement. Unlike a PEO, an ASO does not become the employer of record. Your company retains full legal responsibility for your team, including hiring, firing, and compensation decisions.
Because ASOs operate under your company’s Employer Identification Number (EIN), you maintain complete control over your workforce while gaining expert support behind the scenes. This setup allows for full customization of your HR practices to match your company culture, policies, and growth plans.
ASOs are ideal for small to mid-sized businesses that want professional HR support without giving up control. You get the strategic guidance of an experienced team—without the cost or complexity of building one in-house.
What Services Do ASOs Provide?
While services may vary by provider, most ASOs offer a robust suite of support, including:
- Payroll Processing & Tax Filings: Accurate, on-time payroll filed under your company’s EIN.
- HR Compliance Support: Expert guidance to navigate labor laws, wage rules, and workplace policies.
- Employee Handbooks & Policies: Development and maintenance of compliant, customized documentation.
- Benefits Administration: Assistance with sourcing, enrolling, and managing benefits that suit your team.
- Workers’ Compensation Management: Help with claims, renewals, and audits.
- Onboarding & Offboarding: Streamlined systems for bringing on new hires and handling exits properly.
- Employee Relations: Support for sensitive HR issues like performance management and terminations.
- HR Technology Platforms: Access to intuitive HR software for employee records, time tracking, and more.
With an ASO, you’re not just outsourcing tasks—you’re partnering with a team that helps you reduce risk, operate more efficiently, and build a healthier workplace.
Want to see how an ASO compares directly to a PEO? Jump to the comparison table.
What is a PEO?
A Professional Employer Organization (PEO) is an HR outsourcing provider that enters into a co-employment relationship with your business. While you retain control over day-to-day roles and responsibilities, the PEO becomes the employer of record for tax, benefits, and legal purposes.
In this model, your employees are technically on the PEO’s payroll. The PEO handles payroll taxes under its own Employer Identification Number (EIN), administers benefits, and assumes certain employment-related liabilities. For small and mid-sized companies without in-house HR, this arrangement can offer simplicity and support—but it also comes with trade-offs.
PEOs are often attractive to businesses seeking an all-in-one solution for HR, payroll, and benefits—especially if they want access to large-group insurance plans or need stronger compliance infrastructure.
However, co-employment can introduce complexity. Employees may be confused about who their actual employer is. Customizing policies or benefits often requires going through the PEO’s systems, and exiting the agreement can be time-consuming and costly. That’s why it’s important to assess your long-term needs before committing.
What Services Do PEOs Provide?
Most PEOs offer a bundled suite of services, which typically includes:
- Payroll Under the PEO’s EIN: Processing payroll and filing taxes using the PEO’s federal ID, including W-2 reporting and withholdings.
- Access to Large-Group Health Benefits: Negotiated health plans with lower rates through aggregated buying power.
- Workers’ Compensation Coverage: Coverage provided under the PEO’s policy, including claims administration and audit support.
- HR Compliance & Legal Support: Legal guidance on employment law, terminations, wage and hour rules, and contracts.
- Risk Management & Employee Relations: Help with investigations, documentation, performance issues, and dispute resolution.
- Recruitment & Hiring Tools: Applicant tracking systems (ATS), job board access, and hiring assistance.
- HR Technology Platform: A full-service HRIS for managing onboarding, records, benefits enrollment, and more.
While PEOs can be a good fit for some, especially those looking for plug-and-play HR support, they often come with reduced flexibility and higher long-term costs.
Want to compare PEOs and ASOs side by side? View our ASO vs. PEO comparison table.
ASO vs PEO Comparison Table
Feature | ASO (Administrative Services Organization) | PEO (Professional Employer Organization) |
---|---|---|
Employer Model | You retain full legal responsibility and control of employees; no co-employment | Shared co-employment model; PEO becomes employer of record for taxes and benefits |
Payroll Processing | Payroll and tax filings under your company’s EIN | Payroll processed under PEO’s EIN; they handle filings and withholdings |
Benefits Administration | Assists in sourcing and administering benefits customized to your team | Access to PEO’s large-group health plans and pre-selected providers |
Compliance Support | Provides expert advisory support while you remain liable | PEO shares compliance responsibility and may assume some legal risk |
HR Support | On-demand HR consulting, employee handbook creation, and policy development | Full-service HR support including legal, onboarding, and documentation templates |
Risk Management | Guidance on risk, but you manage employee relations directly | Includes employee relations support, investigations, and risk mitigation protocols |
Workers’ Compensation | Helps manage your existing policy, audits, and claims | Covered under the PEO’s master policy with admin support |
Technology Platform | Often includes access to HRIS tools for onboarding, PTO tracking, etc. | Typically includes a full HRIS system bundled with services |
Recruitment & Onboarding | Supports your internal process with tools and templates | May include ATS (applicant tracking systems) and outsourced recruiting services |
Cost Structure | Flat monthly fee or per-employee-per-month (PEPM) pricing | % of total payroll or higher PEPM with bundled services |
Flexibility & Control | High flexibility; you control all HR decisions and systems | Limited flexibility; changes must go through the PEO’s policies and systems |
Best For | Growth-focused businesses that want control and scalability | Businesses seeking turn-key HR solutions with less internal management |
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Pros and Cons — ASO vs PEO
Choosing between an ASO and a PEO can significantly impact how you manage your workforce, control costs, and scale your business. Both models offer valuable benefits—but also come with trade-offs. Here’s a breakdown of the key pros and cons of each:
Pros of ASO (Administrative Services Organization)
- Full Control Over Employees: You handle all hiring, firing, compensation, and policy decisions—no outside interference.
- Flexible for Growth: ASOs adapt with your business. You’re not locked into rigid systems or bundled services.
- Lower Long-Term Costs: ASOs charge flat fees or per-employee rates—without taking a cut of your payroll.
- Fewer Legal Entanglements: No co-employment agreement means you avoid shared liability or legal complexity.
- Custom Benefits Strategy: Choose the plans and providers that align with your values and team—not what a PEO dictates.
Cons of ASO
- No Access to PEO Group Plans: You won’t get large-group insurance rates unless you negotiate your own or join an association plan.
- More HR Responsibility Internally: Legal and compliance accountability stays with you (though ASOs offer expert guidance).
- Vendor Coordination: ASOs often require you to manage additional vendor relationships like benefit brokers and insurers.
Pros of PEO (Professional Employer Organization)
- Streamlined Benefits: Access Fortune-500-style group health plans at competitive rates through the PEO’s buying power.
- Shared Liability: The PEO assumes some legal responsibility for HR compliance and employment matters.
- Turnkey HR Solution: Payroll, compliance, onboarding, and more—all bundled in one service provider.
- Time-Saving: PEOs reduce the day-to-day HR burden for lean internal teams or owner-led companies.
Cons of PEO
- Reduced Control: You may need to follow the PEO’s internal policies—even if they don’t align with your culture or priorities.
- Employee Confusion: Staff may be unclear on who their employer is, which can affect culture and accountability.
- Higher Cost Over Time: A percentage-of-payroll pricing model gets expensive as you grow or hire higher-salaried roles.
- Harder to Exit: Unwinding from a PEO can be time-consuming and disrupt payroll, benefits, and compliance continuity.
- Limited Customization: PEOs often standardize plans, systems, and policies across all clients.
Understanding these trade-offs helps ensure your HR model supports—not hinders—your long-term growth and compliance goals.
Compliance and Risk: Who’s Liable?
When choosing between an ASO and a PEO, understanding who’s legally responsible for HR compliance is one of the most important—and often overlooked—factors. Getting this wrong can lead to costly penalties, lawsuits, or serious disruptions to your business.
PEO: Shared Legal Responsibility
In a co-employment model, a Professional Employer Organization (PEO) becomes the legal employer of record for your employees when it comes to payroll, benefits, and tax reporting. Your company retains operational control, but the PEO assumes shared responsibility for compliance in key areas.
That means the PEO typically manages and shares liability for:
- Federal and state labor law compliance (e.g., wage and hour rules, overtime)
- Employment eligibility verification (e.g., I-9, E-Verify)
- OSHA workplace safety standards
- Payroll tax reporting and payments (IRS and state agencies)
- Employee classification (e.g., exempt vs. non-exempt, W-2 vs. 1099)
Pros: This structure can shield your business from some compliance missteps—especially around payroll and benefits—since the PEO’s systems and legal team often absorb that responsibility.
Cons: Shared liability can create confusion. If a legal issue arises—like a discrimination or wrongful termination claim—both your business and the PEO may be named. And in some cases, the PEO may require you to follow their legal processes, not yours.
ASO: Full Control with Advisory Support
In contrast, an Administrative Services Organization (ASO) does not become a co-employer. Your business retains full legal responsibility for HR compliance while the ASO provides expert guidance, resources, and support.
You’re responsible for handling IRS employment tax reporting, but your ASO can help ensure you’re up to date and accurate.
Under this model, you maintain accountability for complying with:
- Title VII of the Civil Rights Act (employment discrimination)
- Americans with Disabilities Act (ADA)
- Age Discrimination in Employment Act (ADEA)
- IRS tax filing and reporting
- …and the Family and Medical Leave Act (FMLA)
Pros: You keep full control of your HR policies, responses, and risk strategy—tailored to your business, your culture, and your leadership style. There’s no confusion about who’s in charge.
Cons: You’re on the hook if compliance slips. ASOs offer proactive support and alerts, but the responsibility ultimately rests with you and your team to stay compliant.
Which Model Is Right for You?
If you prefer an out-of-the-box compliance solution with less internal effort—and you’re comfortable ceding some control—a PEO might make sense.
But if you want to protect your culture, keep decision-making in-house, and grow with fewer legal entanglements, an ASO offers support without strings attached.
Jump to the FAQ section to learn what it takes to switch from a PEO to an ASO.
Best Use Cases by Industry
Industry | Common HR Challenge | Why ASO Is a Good Fit |
---|---|---|
Tech Startups | Need to scale quickly and hire remotely while staying agile | ASOs allow flexible, custom hiring practices without co-employment constraints |
Manufacturing | Complex labor laws, OSHA compliance, and workforce safety | ASO provides expert compliance help while retaining full employer control |
Retail & Hospitality | High turnover, seasonal employees, and varying shift schedules | ASOs support flexible HR and payroll models with simple pricing |
Healthcare & Medical Practices | HIPAA regulations, employee credentialing, and tight labor markets | ASO supports complex compliance needs while keeping staff on your payroll |
Construction & Trades | Union issues, site safety, and independent contractor management | ASO helps manage compliance without interfering in day-to-day operations |
Nonprofits & Churches | Limited budgets, part-time staff, and mission-focused leadership | ASO offers affordable HR help while letting leadership retain control |
Professional Services (Legal, Accounting, etc.) | Need for custom HR policies and high-talent recruiting | ASO supports tailored approaches without bundled restrictions |
Franchises & Multi-Locations | Need centralized HR while managing different local teams | ASO provides scalable systems while respecting local autonomy |
Education & Childcare Providers | Background checks, licensing, and fluctuating staff needs | ASO helps meet strict compliance requirements and flexible hiring |
Real Estate & Property Management | Remote teams, contractor coordination, and variable hours | ASO enables streamlined HR without overpaying for full-service PEOs |
Light Manufacturing & Distribution | Mixed teams of full-time, seasonal, and temp workers | ASO simplifies time tracking, payroll, and HR systems at scale |
E-Commerce & DTC Brands | Rapidly scaling warehouse and customer service teams | ASO enables fast, cost-effective hiring without legal red tape |
Marketing & Creative Agencies | Freelance-heavy and project-based hiring needs | ASO supports flexible talent models with minimal overhead |
Cost Comparison: ASO vs PEO
Cost is often the deciding factor for small and mid-sized businesses choosing between an ASO and a PEO. But it’s not just about the price tag—it’s how you’re charged and what’s included that matters most.
Service Model | Typical Pricing | Billing Method |
---|---|---|
ASO (Administrative Services Organization) | $50–$150 per employee/month | Flat rate or PEPM (Per Employee Per Month) |
PEO (Professional Employer Organization) | 2%–12% of gross payroll or $150–$300 PEPM | % of payroll or PEPM (with bundled services) |
ASO Pricing: Predictable and Transparent
ASOs typically charge a flat monthly fee or a per-employee, per-month (PEPM) rate. This makes budgeting simple—no hidden markups or percentage-based surprises. You only pay for the services you choose, and you retain control over vendors like insurance brokers or benefits providers.
PEO Pricing: More Complex, Less Transparent
Most PEOs charge a percentage of your total payroll, meaning the more you pay your team, the more you pay them. Some offer PEPM pricing instead—but it’s often higher due to bundled health plans and “value-add” services. Many PEOs also build fees into their insurance plans, which can mask the true cost of coverage.
Which Is More Affordable?
For most growth-oriented businesses, ASOs offer better long-term value. You avoid paying a percentage of payroll and maintain flexibility to scale, customize benefits, and choose vendors. PEOs may seem cost-effective early on, but expenses can grow fast with higher salaries or headcount.
Frequently Asked Questions
Can I switch from a PEO to an ASO?
Yes—and many businesses do once they realize that the co-employment model of a PEO no longer fits their growth strategy. Transitioning from a PEO to an ASO gives you back full control over payroll, benefits, and compliance while reducing long-term costs. That said, the transition process does require careful planning to avoid gaps in service or compliance risks.
At Soteria HR, we specialize in helping companies smoothly exit PEO relationships. We’ll guide you through the transition timeline, help set up your new payroll structure, identify vendors for benefits, and assist with communication to employees to avoid confusion.
FAQ Tip: If you’re currently under a PEO contract, check your agreement for cancellation terms, notice periods, and potential exit fees.
Can ASOs help with benefits?
Yes. While ASOs don’t offer group health plans through their own master policies like PEOs, they do assist with every aspect of benefits administration. This includes sourcing competitive plans, comparing brokers, managing enrollments, and handling compliance filings (such as ACA reporting).
The advantage? You get to choose plans that fit your team and budget—not be locked into one-size-fits-all options. Many clients find that this flexibility results in better coverage, higher employee satisfaction, and even cost savings when switching from PEO-bundled benefits to an ASO model.
What size business is best for an ASO?
ASOs are a great fit for small to mid-sized businesses—typically in the 5 to 500 employee range. These companies often have enough complexity to require HR support but want to avoid the costs and restrictions of traditional co-employment arrangements.
ASOs scale well with your business. Whether you’re a startup with a lean team or a growing organization expanding across states, an ASO offers flexible support tailored to your growth stage. If you already have internal HR staff, the ASO can act as an expert extension of your team rather than a replacement.
What’s the biggest difference between an ASO and a PEO?
The biggest difference is who legally employs your team. With a PEO, you enter into a co-employment arrangement—the PEO becomes the employer of record for tax, payroll, and benefits purposes. With an ASO, you remain the sole employer and receive expert support without giving up control.
This difference affects everything from how payroll is processed to how HR decisions are made, and even how benefits are structured. Many business owners prefer the ASO model because it’s simpler, more transparent, and more adaptable to their unique needs.
Are ASOs legally responsible for compliance?
No, ASOs are advisors and support partners, not legal co-employers. That means you retain full legal responsibility for HR and employment compliance. However, ASOs provide expert guidance to help you stay compliant with federal, state, and industry-specific laws—including the ADA, EEOC, IRS, OSHA, and DOL regulations.
If you want to maintain full autonomy but feel unsure about the latest labor laws, partnering with an ASO like Soteria HR gives you peace of mind without giving up ownership of the process.
Do ASOs offer HR technology platforms?
Yes. Most modern ASOs provide access to powerful HRIS platforms that help you manage payroll, benefits, time off, onboarding, compliance tracking, and more—all from one dashboard. Unlike PEOs, you typically get to choose the platform that fits your team’s needs best.
Soteria HR includes access to best-in-class tools and can also integrate with your existing tech stack to avoid disruption.
Can I work with an ASO if I already have an HR person or department?
Absolutely. In fact, many of our clients have internal HR managers or teams and use Soteria HR to provide strategic backup and compliance expertise. We act as a second brain for your HR department, handling tasks they don’t have time for or areas they may not specialize in—like employment law updates, handbook policies, or ACA filing.
The result? Your internal HR team is more empowered and less overwhelmed.
Client Success Stories from Soteria HR that Answer the ASO vs PEO Question
Soteria HR has helped dozens of small and mid-sized businesses transition from outdated HR models or restrictive PEO contracts to flexible, scalable ASO solutions. Here are just a few real-world ASO vs PEO examples of how the right HR partner can make a transformational impact:
Mid-Sized Manufacturing Firm: Reducing Risk, Regaining Control
Challenge: A 150-employee manufacturing company in the Midwest was locked into a costly PEO contract. They were experiencing poor customer service, rigid HR processes, and growing compliance concerns—especially around wage classifications and overtime rules.
Solution: Soteria HR transitioned the company to a customized ASO model. We developed clear job descriptions, reviewed FLSA classifications, and implemented a scalable HR compliance calendar.
Result: Within 6 months, they reduced compliance risk by 40% and saved over $40,000 annually in administrative costs—all while maintaining full control of their workforce and systems.
Tech Startup: Flexibility Without the Legal Strings
Challenge: A 35-person SaaS company operating across three states needed HR help—but their founders wanted to keep equity plans flexible and manage remote hires independently. A PEO model would have complicated payroll compliance and limited customization for stock options.
Solution: Soteria HR provided ASO support, enabling the startup to stay nimble while handling payroll, compliance, and benefits administration under their own EIN. We integrated directly with their accounting and cap table systems for clean, audit-ready reporting.
Result: The company built a fully customized HR infrastructure, hired remote talent with ease, and retained full flexibility over their equity and compensation models.
National Retail Brand: Seasonal Hiring Made Simple
Challenge: A retail business with 80+ employees across 10 locations faced staffing spikes during holidays and sales periods. Their PEO’s rigid processes couldn’t keep up, and the bundled benefits plans didn’t suit part-time staff. They were overpaying and underwhelmed.
Solution: Soteria HR helped them exit their PEO, implement time-tracking tools, and create flexible HR policies suited for part-time and seasonal team members. We also helped source affordable benefits options that catered to full-timers only, reducing waste.
Result: The brand saved 25% annually on HR outsourcing costs, improved employee satisfaction, and gained the ability to scale hiring up or down seamlessly.
Bonus: Light Industrial Client – From Chaos to Clarity
Challenge: A distribution company with inconsistent onboarding practices and high turnover rates had no documented policies. Compliance audits were a looming threat, and morale was low.
Solution: Soteria HR partnered with their leadership to build a clear Company Handbook, set up digital onboarding, and train managers on fair discipline practices and exit interviews.
Result: They passed their next state audit with zero flags, reduced turnover by 18% in the first quarter, and finally had HR processes that supported—not hindered—their operations.
Curious how your company could benefit from a better HR solution? Let’s talk today.
Or read more real stories and client wins on our blog.
Why Businesses Choose Soteria HR
Soteria HR provides smart, scalable HR solutions through a proven ASO model. We help you:
- Stay compliant without giving up control
- Customize your HR strategy
- Save on payroll and benefits administration
- Grow confidently with expert guidance
As you explore the ASO vs PEO landscape, consider the long-term benefits of each model in relation to your business goals and existing infrastructure.
Schedule Your Free HR Consultation
Still unsure which model is best for you? Let’s talk.
Email us at info@soteriahr.com