James Harwood

You know the employee isn't meeting expectations. Your gut says something needs to change. But when you sit down to put it in writing, you freeze, because how to document employee performance issues the right way feels like a test you never studied for. You're not...

You hired your first ten people on gut instinct and a shared Google Doc. That worked, until it didn't. Now you're fielding compliance questions you can't answer, onboarding feels chaotic, and your best performer just left because "things felt disorganized."...

Promoting your best individual contributor doesn't automatically make them a good leader. In fact, most new managers get thrown into the role with zero preparation, and the fallout shows up fast: disengaged teams, rising turnover, and HR issues that land on your desk....