Effective Date: February 23, 2025
Last Updated: April 14, 2026
Soteria HR (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information we collect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit soteriahr.com (“Website”) or engage with our services.
By using our Website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to provide and improve our HR outsourcing and consulting services.
1.1 Information You Provide to Us
We may collect personal information when you:
- Fill out forms on our Website
- Request a consultation or demo
- Subscribe to communications
- Apply for a job
- Communicate with us via email, phone, or SMS
This may include:
- Name
- Email address
- Phone number
- Company name
- Job title
- Any other information you choose to provide
1.2 Information Collected Automatically
When you visit our Website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Date and time of access
- Referring URLs
This helps us improve performance, usability, and security.
1.3 Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience
- Analyze traffic and engagement
- Improve marketing effectiveness
You can control cookies through your browser settings.
2. How We Use Your Information
We use your information to:
- Deliver HR services and support
- Respond to inquiries and communicate with you
- Provide SMS/text-based support where applicable
- Improve Website performance and user experience
- Send relevant updates and marketing communications
- Comply with legal obligations and protect against fraud
We do not sell your personal information.
3. How We Share Your Information
We only share information when necessary and with trusted parties.
3.1 Service Providers
We may share data with vendors who support our operations, including:
- Website analytics
- Email and communication platforms
- Payment processors
- Cloud storage providers
These parties are contractually obligated to safeguard your data.
3.2 Legal Obligations
We may disclose information if required by law or to protect our rights, users, or business.
3.3 Business Transfers
If we undergo a merger, acquisition, or sale, your information may be transferred as part of that transaction.
3.4 Mobile & SMS Data Protection
- Customer data is not shared with third parties for promotional or marketing purposes.
- Mobile opt-in data and consent are never shared with any third party under any circumstances.
- Any data-sharing referenced elsewhere in this policy explicitly excludes mobile opt-in information.
4. SMS Messaging Terms & Conditions
Soteria Business Solutions may communicate with you via SMS for support and general communication purposes.
Program Overview:
Messaging is used to respond to inquiries, provide support, and communicate relevant information.
Opt-Out:
You may opt out at any time by replying “STOP” to any message. You will receive confirmation and will no longer receive SMS messages.
Re-Enrollment:
You may opt back in at any time by submitting your information again through our standard channels.
Help:
Reply “HELP” for assistance or contact:
📧 jharwood@soteriahr.com
Carrier Disclaimer:
Carriers are not responsible for delayed or undelivered messages.
Message Rates:
Message and data rates may apply. Message frequency varies. Contact your wireless provider for details.
For additional privacy information, refer to this Privacy Policy.
5. Your Privacy Rights
Depending on your location (including California), you may have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Restrict or limit how your data is used
To exercise your rights, contact:
📧 info@soteriahr.com
6. Data Security & Retention
We implement commercially reasonable safeguards to protect your information. However, no method of transmission or storage is completely secure.
We retain data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
7. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for their privacy practices.
8. Children’s Privacy
Our Website is not intended for children under 13. We do not knowingly collect personal information from children.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy:
📧 Email: info@soteriahr.com
📍 Address: 45 S. Arroyo Parkway, Pasadena, CA 91105
📞 Phone: (800) 399-2458
Visit our Cookies Policy or Terms of Service.