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Terms of Service

Effective Date: 2/23/25

Welcome to Soteria HR. These Terms of Service (“Terms”) govern your use of our website, www.soteriahr.com (“Website”), and our HR outsourcing, consulting, and related services (“Services”). By using our Website or Services, you agree to these Terms. If you do not agree, please do not use our Website or Services.

1. Acceptance of Terms

By accessing or using our Website or Services, you:

  • Confirm that you are legally able to enter into this agreement.
  • Agree to comply with all applicable laws and regulations.
  • Acknowledge that Soteria HR may update these Terms at any time.

We will notify users of significant changes via email or Website notice. Your continued use after updates constitutes acceptance of the new Terms.

2. Services Provided

Soteria HR provides outsourced HR solutions, including:

  • HR administration
  • Compliance consulting
  • Payroll & benefits management
  • Employee training & development
  • Recruiting & onboarding

Important: Our Services do not replace legal, tax, or financial advice. We recommend consulting licensed professionals for those matters.

3. User Responsibilities

When using our Website or Services, you agree to:

  • Provide accurate and complete information.
  • Use our Services only for lawful purposes.
  • Not copy, distribute, or resell our content or materials.

Prohibited Activities:

  • Misusing our Website or Services.
  • Engaging in fraudulent, illegal, or harmful activity.
  • Attempting to interfere with our Website’s security.

Soteria HR reserves the right to terminate access to any user violating these Terms.

4. Payments & Billing

4.1. Pricing & Payment

  • Our pricing structure depends on the Services selected.
  • Fees are due as outlined in your service agreement or invoice.

4.2. Refund Policy

  • Fees for completed Services are non-refundable unless otherwise stated in your contract.
  • Subscription-based Services may have cancellation policies, which will be detailed in your agreement.

For billing inquiries, contact: info@soteriahr.com

5. Confidentiality & Data Protection

5.1. Confidential Information

We take your confidentiality seriously. Both Soteria HR and our clients agree to:

  • Protect sensitive business and employee data.
  • Not disclose confidential information to third parties.
  • Use secure methods to handle and store HR data.

5.2. Privacy Policy

Use of our Website and Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

We comply with applicable privacy laws, including GDPR & CCPA.

6. Intellectual Property

All content, trademarks, and materials on our Website and Services are owned by Soteria HR or licensed for our use.

You may not:

  • Copy, modify, or distribute our content without permission.
  • Use our logo, branding, or trademarks without authorization.

For licensing inquiries, contact us at info@soteriahr.com.

7. Limitation of Liability

We are not liable for:

  • Indirect, incidental, or consequential damages.
  • Any errors or omissions in content.
  • Loss of business, revenue, or data due to Website use or Service reliance.

Soteria HR provides Services “AS IS” without warranties of any kind, express or implied.

If required by law, our liability is limited to the amount paid for Services in the last 12 months.

8. Termination of Services

We may suspend or terminate access to our Website or Services if a user:

  • Violates these Terms.
  • Engages in fraudulent or harmful activity.
  • Fails to pay for Services as agreed.

Upon termination:

  • You must cease using our Services immediately.
  • Any outstanding payments remain due.

Our Website may contain links to third-party sites for convenience. We:

  • Do not control or endorse external content.
  • Are not responsible for third-party privacy policies.

We encourage users to review the terms and policies of any external sites they visit.

10. Dispute Resolution

10.1. Governing Law

These Terms are governed by the laws of California, United States of America.

10.2. Resolution Process

  • Initial Resolution: Contact us at [Insert Email] to attempt an informal resolution.
  • Mediation/Arbitration: If unresolved, disputes will be settled via arbitration in [Insert Jurisdiction].

Both parties waive the right to a jury trial or class-action lawsuit.

11. Contact Us

For questions about these Terms, contact us at:

📧 Email: info@soteriahr.com

📍 Address: 45 S. Arroyo Parkway, Pasadena CA 91105

📞 Phone: (800) 399-2458

Visit our Privacy Policy or Cookie Policy.